Provider Compliance History

As part of the process of choosing a provider, parents should review the history of any child care provider they are considering for their child.  A review of the regulatory history will show any serious or uncorrected violations within the past two years. This will help you know if the child care provider is in good standing with the NYS Office of Children & Family Services.  Parents should ask the provider and the regulatory office about the violation so you can understand if it was serious or not.  When you know the details and ask questions you can make an informed decision if the provider is the best fit for your family. Only you can decide if the quality of care is right for your child.  Parents can also help ensure programs are adequately monitored for compliance by becoming involved in public policy issues.  

Regional Office 
Parents may contact the NYS Office of Children & Family Services Syracuse Regional Office for the compliance history for any regulated program in New York State. To contact the Syracuse Regional Office by phone please call (315) 423-1202.  

Local Office 
Parents also have the option of checking the compliance history of Registered Family Child Care and School-Age Child Care programs in St. Lawrence County locally by contacting Katy Pinkerton at the St. Lawrence Child Care Council at (315) 393-6474 Ext. 17.  

New York State Child Day Care Regulations 
For regulations on child care programs regulated by the NYS Office of Children & Family Services click here 

Protecting children is everyone's job.  If you wish to make a complaint about a child care provider or program call (800) 732-5207

If you have any questions about regulations or compliance contact St. Lawrence Child Care Council at (315) 393-6474 Ext. 17 or email Katy Pinkerton.