Registration and Refund/Cancellation and Certificate Policies & Procedures:

 Registration:                   

  1. Advance registration and prepayment (where applicable) are required to enroll in all training programs and to receive a certificate at the completion of the class. **Returned checks will be assessed at the current bank rate and charged accordingly.
  2. The St. Lawrence Child Care Council must receive full payment (check, cash, money order, credit card payment or EIP Scholarship Award) at least five (5) days prior to the start date (unless prior arrangements have been made) of the workshop.
  3. If an EIP award is received after registrant has made full payment, a refund will be issued to the registrant after EIP has sent payment to the St. Lawrence Child Care Council.
  4. Space is limited in some classes, therefore advance registration is highly recommended. A confirmation of registration will be emailed prior to the start date of the training.
  5. If training is cancelled due to low enrollment or inclement weather, participants will be notified by phone.

Refund/Cancellation:

  1. Registration fees will only be refunded for workshops cancelled by the Child Care Council or at the discretion of the Council for extenuating circumstances.
  2. No refunds will be issued once a training program or workshop series has begun.
  3. Participants who start and do not complete a training program are still responsible for the full payment of that program.
  4. Participants must remain for the entire workshop/webinar to receive credit and a certificate.
  5. A certificate of attendance is awarded upon completion of each workshop or series of workshops.
  6. Participants are responsible for maintaining their own training records.

Certificate Policy:

  1. There is a $10.00 fee for each duplicate certificate requested.

 

Payment Methods: We accept various payment methods to meet individual needs and preferences.

   By Mail:       Check*, Money Order, Signed EIP** Award ** DO NOT send cash through the mail  **

   In Person:   Check*, Money Order, Signed EIP** Award, Credit Card: Visa, Mastercard & Discover

   By Phone:   Credit Card: Visa, MasterCard or Discover ~ Call Connie @ (315) 393-6474, ext. 11